Refund & Replacement Policy

A legal disclaimer

At Home2Door, we are committed to delivering quality products and ensuring customer satisfaction.

No Refund Policy

We do not offer refunds on any products once an order has been delivered and accepted by the customer.

Order Inspection

Customers in Toronto & GTA are encouraged to inspect their order at the time of delivery. If the product is damaged, defective, or incorrect, please notify our delivery representative immediately.

Replacements

Approved damaged, defective, or incorrect products will be replaced immediately (subject to availability) or a replacement delivery will be arranged at no additional cost.

Accepted Orders

Once the customer has inspected and accepted the order, no refunds, returns, or exchanges will be provided.